DOA Policies
Must Sign for package on FIRST delivery attempt or DOA is void.
Any package shipped to a UPS facility must be picked up within the first 4 hours of item arrival or DOA is void.
Must Report DOA with and e-mail or phone call within 2 hours of signed delivery.
Must include picture of dead coral in bag shipped.
SHIPPING IS NOT REFUNDABLE.
APPROVED DOA will result in store credit if replacement coral is unavailable .